Iriszel N.
Used it once and now doesn’t charge up. Very difficult to reach customer service. They called me and stated call went to voicemail. Tried to reach out for them to give me a number to reach them but no luck. Also asked to text but also no luck. Really bummed because it worked really well the first time and even though I followed directions to the key it doesn’t work.
Tera R.
PLEASE READ!!! WARN OTHERS!!! Ok so I figured I would fill you in on my experience I had w Goody box. July 13th I placed an order for an Ash catcher a beaker bong and an e-rig. I received the notification that it would be here the following Tuesday...
Wednesday came n still nothing n not even an official shipping notification from the company just from route so I reached out to them and asked. They replied with they apparently tried reaching out to me to let me know my beaker was sold out n would be refunded or upgraded or wait until it comes in on Friday...I asked to see the beaker they wanted to upgrade me w and it was THE EXACT SAME BEAKER I ORDERED THERE WAS NO UPGRADE...I of course said that's fine ill take that 1 it's the same looking...they said ok I'll get your order out then...I then received a phone call a couple days after explaining that my husband e rig was out of stock and that it would be in that Friday and would ship out that Friday or Monday and he would make it worth my wait and hook me up w some glass goodies n such for being so understanding that sounded fantastic to me and I agreed...my husband on the other hand was very suspicious of this all...
the following week comes still no shipping notification or anything so once again I reach out to them n ask what's going on...AND GOT IGNORED FOR 24HRS WHEN I REACHED OUT AGAIN AND ASKED WTH IS GOING ON...I was then told my husband's e-rig was out of stock STILL and the black wouldn't be in until that Thursday I said we didn't care the color like I had said before and they said ok we'll get it out right away...then they once again sent no notification so again I reach out to them asking for a tracking number I was told they would contact me in a couple hours to let me know the tracking...SEVERAL hours came and went and STILL no message only this time I get ignored and have to send multiple messages only to still get ignored AND NOT EVER CONTACTED ABOUT MY TRACKING only to then cause a problem w my husband and I because at this point he's convinced we've been ripped off...
...its now monday I have received my package only to find my bong is missing the main issue or so they said that started all this...my husband received the black e-rig he originally ordered so they lied about not having that in stock...and the Ash catcher i received isn't the 1 I ordered which is the least of the worries...They didn't hook me up w some glass LIKE THEY PROMISED they sent me junk I'll never even touch like an air freshener and incense because I'm fragrance sensitive and just opening the box made me get a headache and nauseous...and im a girl and the guy on the phone clearly heard that...not 1 thing is girly at all its all manly...like are you seriously kidding me...
I am crying because I am so upset...I finally found a piece I could afford n not feel guilty about buying n I got completely fucked over...I feel like such an idiot that I even fell for this crap...and to top it all off they're continuing to ignore me and not make this order right...my husband wanted me to cancel this a long time ago but I trusted this place to make it right and I know when he comes home he's going to say he was right and this place is a joke...I wish I never bought anything from them!
Seairra S.
The Soc with the 4th of July goody box! The Soc takes a bit to figure out but after doing a couple dabs and playing around it's simple! I love the beeps and the changing of color on power button (helps with temperature and helps with when your ready for a perfect dab!) No more torches, no more having tons of pieces to clean! This is a must have for Dabs!
Stephen L.
Love it!! taste and enjoying evey smoke thank you
Katrina h.
the color i originally picked out was discontinued, so i got a free dab mat and tool...Excellent service and shipping was fast! I've ordered from here before and plan to again. I love my S.O.C. it is so nice and convenient, small and easy to take with you anywhere!
Brittni S.
Love it! Its alil different to get used to remembering how many clicks everything is but once i get the hang of it itll be fine. I love it
Katrina h.
Very satisfied yet again! Shipping doesn't take to long, comes as pictured, and is just as great at a puffco peak! (my friend has the expensive one;)) Very awesome item for its price!!
Katrina h.
Came just as described! This is my favorite thing to take out of...it's so convenient and easy to use..highly recommended:)
Heather S.
Super excited to use this
Amy L.
Great little device! Really easy to use and set up for a newbie like me! Charge didn’t last long but we used it right out of the box.
Thomas f.
Haven't got it yet been waiting awhile...
Erica T.
I bought this a couple months ago and I smoked out of it once ot twice and then somehow the glass on the inside broke now the percolator is just broke lying on the inside of the glass rig. I left a review and contacted customer service. A man called me and I explained that I needed replacement glass but I couldn't find it ANYWHERE. He was very nice and told me since I was honest about breaking it myself they were going to send the replacement glass for free. That was about 2 months ago and I have not received it. I am going to contact customer service again I would really like to smoke out of my new e rig and I am willing to pay for replacement glass but I can't find it anywhere. If anyone knows where I can order replacement glass please let me know I have looked all over the internet. My email address is Erica1t429@gmail.com. thank you
Candice F.
Love this little thing. Makes dabbing so easy.
Cruz M.
Very nice. Hits amazing. I love it.
Isaiah O.
My experience trying to change and use the quartz bucket for the first time. It broke inside of it. I was pretty disappointed, now in only have one ceramic bucket because the second one burnt due to testing the second temp.
Hugo F.
So I got the product not having to much information on it since it doesn’t have to much promotional support but let me tell you this thing hits like a champ....
I only hit it in the red setting since that’s all I need but this thing produces fat Clouds and very easy to use
Tra L.
Works great follow instructions and clean regularly and no problems. Found replacement parts cheap.
Brandon G.
Great product! a bit tricky to work with at first but once you get going it works like a charm
Erin N.
Great product works as advertised.
Jessica H.
It was a little difficult figuring out how to start/stop and select settings . But once you figure it out it works great.
Austin B.
Equivalent to a puffco peak for a third of the price. I tried my friends puffco prior to buying this but didn’t want to spend over 300 dollars. This device is just as good and does exactly as intended. I’ve had it a couple weeks so far and I’ve had no issues, fires right up, melts wax to a perfect temperature, and produces decent clouds and flavor. Definitely recommend.
Erica T.
I bought this and the glass broke. I have tried to contact customer service with no success. I can't find anywhere to buy replacement glass and I really want it.
Gavin S.
I am blown away by how smooth it hits and I love how it is good at conservation of your consitrate. There is virtually no reclaim it burns it all perfectly with the four temp setting's.
Erica T.
I bought this and got to use it a few times and the glass in the inside broke. I attempted to contact customer service to get replacement glass but got no response. I have been searching for replacement glass but can't find it anywhere. I really want to use this but I can't and it is frustrating.
Larry W.
Awesome on the go tool to have
BETH W.
I was full of worry, and I’m old. I read everything but it takes forever before it goes off, thus wasting product.
Camrin m.
Very useful, couldn’t ask for much more. Does the job more then happy with it. the carrier box is as well awesome for traveling!
Robert S.
Well i took me two or three times to get it right an get good hits lol but i love it an.want to purchase something else
Noah S.
Wow what an amazing piece so much better than a puffco peak no reason to spend $350 soc peak is $120 and much better
Ochoa
Got it yesterday and have used it about 1000 times , I’m a heavy user and it keeps up .
Andrea L.
Absolutley looooovvveee
Tiffany R.
This has changed my dabbing game, the different setting make it easy to get the perfect cloud every time!
Richard B.
I got my SOC and was stoked to try it. But to my dismay it wasn’t vaping anything. I thought maybe I needed to get the ceramic a little used first. But still no vapor. I tried all different temps until finally I got a little vapor off some of my resin lying around.
The base worked fine. Reading online it looks like the atomizer has some issues for some people. I was worried at first. I’ve never bought a piece as substantial as this one online. I got nothing but the best service. I texted their support and was called two days later by a technician.
Luckily these bad boys fit puffco peak parts. Goodybox sent me a puffco peak atomizer and BOOM VAPOR CLOUDS EVERYWHERE.
Seriously excellent service and very happy customer. Love that you guys are based in California.
I will be buying most of my products from you from now on
Terrell W.
Works really well and pretty easy to use. My only problem is the beeping
Dennis J.
The thing works great, easy temperature controls so you're not coughing smooth hits. Easy to operate we love it!
Jennifer Y.
When I first got it it didn’t really work. I emailed them, they followed up quickly and corrected my problem. The unit is bad ass! It hits like a big boy!
Brandon W.
Fantastic rig works like a charm
Candida Z.
It beeps! The beeping caught me off guard lol but once you get used to the rigs settings it’s awesome and really fun to use!! Charges quick and heats up fast for fast dabs on the go. I love it! I take dabs everywhere and anywhere, it’s discreet and easy to hide. Clean up is easy too if you stay up with it.
Tamara J.
Really nice portable e-rig. I love how long a dab will last as opposed to torch dabbing. The bowl has to be cleaned after every use. It’s great for a couple or three smokers. I just need to find bulk swabs w/ alcohol at a good price lol
thomas h.
This thing works awesome! Has a bit of a learning curve, slow steady inhales, the dab is more for a short session than an individual dab. Puts out a lot of light smoke for a long time, but not a huge cloud maker, but very effective, fairly easy to clean, don't leave the cap on when you're done with your session or the cap glues with residue to the ceramic ring. I recommend cold start, putting your concentrate on before you start heating it up, then hit it when it beeps that it's preheated. Works great. Only downside is the double click sesh mode doesn't work on mine.
Jackie P.
Get product definitely durable heats up fast it pretty much has the best parts of all the enails out there 10/10
Samantha K.
Easy to use. Good battery life
Roxanna P.
I love how fast it heats up how easy it's to you the hits are so smooth an you can pick your temperature it is so awsome can carry it on the go to it is simply awsome thank you 420 goody box ........
Roxanna
Christopher P.
Can I get different bowls like glass and metal! If so where? Thanks
Macey Jo C.
Absolutely love this rig!! Only thing I would change would be to have the website also offer replacement atomizers and ceramic chambers (and glass, etc) for the rig! I haven’t needed to replace the atomizer yet which I love but I do need more ceramic chambers and I’d rather get them from a site I trust!
Devin
Just got it yesterday and already fell in love. Its so convenient and easy to use and you get the best dabbing experience in my honest opinion. Will try to remember to update and write a new review after a while of having/using.
Keith A.
I was using a nectar collector before now with my Peak Soc E Rig is awesome